Have a question?
Our Customer Service team are always on hand and ready to help!
Here's the best ways to get in touch with Team SRB and all the contact information you'll need...
TELEPHONE
🇬🇧 (+44) 01353 749853
Our telephone lines are open Monday-Friday 9.30am - 5pm.
If you call outside of these times, please feel free to leave a message with your details.
We'll get back to you as soon as a Customer Service team member is available.
(recommended)
customerservice@spoiltrottenbeads.co.uk
If you are emailing concerning an order, please include your full name and order number.
This helps us give you the quickest reply from the most relevant team member.
OUR ADDRESS
Spoilt Rotten Beads, Jewellery & Brides Ltd
7 The Green, Haddenham,Ely, Cambridgeshire, CB6 3TA
Please note - Our warehouse is open to the public by appointment only and bookings can be made here.
You are welcome to contact us via letter, however this is the slowest way we can assist you.
WHAT CAN WE HELP WITH?
Placing an order ✔️
Existing orders ✔️
Returns and exchanges ✔️
Jewellery making advice ✔️
Product suggestions ✔️
and much more! ✔️
We're ran by beaders - for beaders!
We'll always help however we can.
🌸
Have you seen our FAQ's?
Many of our lovely customers find answers to common queries over on our Frequently Asked Questions (FAQ's) page.
BUSINESS DETAILS
(the boring bit)
Company Registered in England & Wales: 06487707
VAT Registration Number: GB 927 9016 06
